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Our Return Policy

Our Return Policy

Energy Saving Solution please E-mail us for your Request for a return authorization RMA to Requests must be made within 7 days of receipt of the product. All defective returns are for a full refund. For non-defective returns, products must be factory sealed, unopened. We will not issue a return authorization for opened merchandise for non-defective products. For defective returns, we will issue a return authorization upon your explanation of the defect. Refunds for non-defective items that are unopened will be given after receipt at our warehouse and verification that the product is factory sealed. Refunds or exchanges for defective returns will be given after the defect is verified by our manufacturer on staff. Unopened returns on items are subject to a restocking fee of 25% plus the actual shipping cost to get the product to you. All NON-DEFECTIVE Product is customer reasonable to pay for return shipping.

You are responsible for shipping the product back to us. For your protection, we recommend that you use UPS insured for the return shipment. Please ensure the order for the full amount of your purchase. Please check with us on the proper address to return merchandise, do not return merchandise to the address above, as this is not the manufacturing facility or warehouse. You must furnish a tracking number for proof of shipment for all returns.

No returns on customized items. All refused shipments will be assessed an automatic 25% restock fee plus shipping costs.

International Orders, all sales final, no returns or refunds.

Your satisfaction is very important to us. Website is Contact our Customer Care department at if you have additional questions about returns.